What should I do if KLARNA sends me a reminder about my payment?

In case you returned items to us and are still waiting for the return to be processed, you can register your return and pause your KLARNA payment free of charge until the return has been processed. To do this, log in to KLARNA with your email address, click on your BRUNA order, and select the option "Register return" at the bottom. Your payment will be paused and your invoice will be automatically updated as soon as your return has been processed on our end. We do our best to process all returns as quickly as possible.

If you have any further questions about your KLARNA payment, please contact KLARNA directly, as we don't have all the details on their payment processes.