Klarna has sent me a reminder, what can I do?

We are very sorry that you have received a reminder. 

Have you returned items to us and are still waiting for your return to be processed? 

You can register your return and pause the payment free of charge until the return has been processed. To do this, log in to Klarna with your email address, click on your BRUNA order and select the option "Register return" at the bottom. Your invoice will be paused in the meantime and automatically updated as soon as the return has been processed by us. We do our best to process all returns as quickly as possible.

If you have any further questions about your Klarna payment, please contact Klarna directly, as we have no detailed insight into the payment process here.