When can I expect my refund?

Refunds are always issued to the original payment method or as store credit for your next purchase.

Depending on your payment provider, it may take 5–15 business days for the amount to appear in your account after your return has been processed.

If you selected KLARNA as your original payment method, you can register your return and pause the payment for free until your return is processed. To do this, log in to KLARNA with your email address, click on your BRUNA order, and select the option "Register Return" at the bottom. Your invoice will be paused in the meantime and will be automatically updated as soon as the return has been processed by us.