How long does shipping take and how much are the shipping costs?
Orders received before 11:30 a.m. (CET) Monday through Friday will be shipped the same business day. Orders received after 11:30 am (CET) will be shipped the following business day.
Shipping costs for our insured shipping depend on the delivery area. You can find a list of our delivery areas and shipping costs in the following table or when you order at check-out.
| Standard Costs | Delivery Time | Express Costs | Delivery Time | Free Shipping | |
|---|---|---|---|---|---|
| Austria | € 4 | 1-3 business days | € 15 | 1-2 business days | Above € 100 |
| Germany | € 4 | 2-5 business days | € 15 | 1-2 business days | Above € 100 |
| Switzerland | - | - | CHF 16 | 2-5 business days | Above CHF 120 |
| Rest of Europe | - | - | € 9 | 2-3 business days | Above € 100 |
| International | - | - | € 15 | 2-5 business days | Above € 100 |
*Please note: we currently do not ship to Russia and China.
*Free delivery for Austria and Germany is based on standard shipping.
*1 Day Express shipping between working days (Mo-Fr) only. Express orders placed on Fridays will be delivered on Mondays.
Please note that during special promotions or product launches of our new collections, there may be a slightly longer processing time, we ask for your understanding.